Event & Content Manager, The Whitehall & Industry Group
The Whitehall & Industry Group (WIG), a registered charity, is an independent, not-for-profit corporate membership organisation. Our philosophy is underpinned by our values: Creative, Open-minded and Trusted.
Our charitable purpose of promoting mutual understanding between the sectors is delivered through a range of activities in the following three areas:
• Events & Content – briefings, roundtables, workshops and conferences to explore latest policy and share best practice from the public, private and not-for-profit sectors;
• Talent – offering the transfer of experience and expertise to another sector through mentoring, secondments, Non-Executive appointments and charity Trustee roles;
• Leadership – developing leadership skills at all career levels in a cross-sector environment.
Reporting to the Head of Content & Events, the role is a unique opportunity to take responsibility for the design and delivery of a diverse portfolio of physical events and digital content. The programme features senior speakers across topics such as Brexit, Infrastructure, the Economy, Digital & Technology and International Affairs.
WIG delivers over 100 digital and physical events a year, tackling issues of importance to business, government and the not-for-profit sector. Our briefings, workshops, roundtables and conferences attract over 7,000 attendees annually. Delegates are able to explore and share best practice with those from other sectors and hear from and debate with first-class speakers. The Event & Content Manager will take ownership for one or more of our themed networks, and will be responsible for the creation of content, logistical coordination, and delivery for a significant proportion of the portfolio.
WIG has set out an ambitious strategy for 2020 to 2023, which commenced in April this year. This includes:
• Rebalancing private sector engagement;
• Delivering more value to members digitally;
• Embedding our WIG values and new ways of thinking;
• Improving our operational effectiveness, efficiency and performance measurement;
• Increased discipline with regard to focused output.
Our Events programme includes
- Briefings from Permanent Secretaries and other senior Civil Servants;
- Policy briefings on topical themes;
- Consultation-style workshops on particular policy areas;
- Briefings with an international focus from Ambassadors, senior journalists and experts;
- Webinars on a wide range of topical policy issues with academics, and private sector perspectives.
Events and written content to enable the sharing of best practice
- Peer-to-peer networks and roundtable discussions;
- Workshops and briefings to enable the sharing of best practice across the sectors;
- Income-generating events, currently encompassing two workshops and two conferences;
- Written reports based on physical and digital events;
- Collation of written commentary around major cross-sector issues.
Most of the events are free to those within our member organisations. Physical events are hosted by our members, and the majority take place in central London, although there is a growing number of events held across the UK. Throughout the COVID-19 lockdown period, we have launched a range of digital events and roundtables which have proved extremely popular.
The Content & Events team currently consists of the Head of Content and Events, two Event & Content Managers, one Senior Events Executive, one Events Executive and one Events Assistant.
Role, Person Specification and Values & Behaviours
The successful individual will work across the organisation, with a focus on initiating and creating content for both free and paid-for events, written reports and other innovative product offerings. The role significantly supports the event content development of WIG’s extensive portfolio.
Specific role responsibilities
- Managing the creation, design and logistical delivery of around 40 topical and relevant events (ranging from single- and multi-speaker to workshops and roundtables) across a range of sectors each year;
- Produce at least one chargeable, one-day conference;
- Generate new ideas both for owned networks and the wider WIG programme, conduct research and manage external relationships;
- Secure and liaise with high-level speakers;
- Monitor relevant external events to ensure WIG events are cutting-edge, including networking with external contacts and potential speakers;
- Event attendance involving evening, early morning events and some regional events, which may occasionally require travel and overnight stays;
- Improving user experience, particularly relating to digital content;
- Producing copy, creating and updating our website;
- Engaging with other WIG Teams, particularly with crosscutting areas such as Marketing and Operations.
As a direct result of COVID-19, we are exploring a range of new and innovative digital content offers to support our charitable purpose:
- Work on a range of webinars, virtual roundtables and networking sessions based around major government policies and private sector focuses;
- Work with high-level contributors to collate information for analytical reports and commentary pieces;
- Assess and trial a range of new and innovative digital content platforms and offers.
In addition to content creation, the Event & Content Manager will be responsible for managing the delivery of their own events with the support of the Events Assistant:
- Send event invitations to WIG’s membership using the CRM system;
- Liaise with speakers and facilitators, ensuring they are fully briefed;
- Liaise with venues/hosts regarding logistical aspects;
- Manage all financial aspects including invoicing for paid-for events;
- Manage delivery on the day to ensure smooth running of events;
- Oversee and sometimes manage customer/member applications to events.
WIG Relationship Management
- You will have personal responsibility for the relationship management of between 12 and 15 WIG members from across the public, private and not-for-profit sectors, in addition to contact with other WIG members on speaking opportunities.
- Demonstrable experience of running a range of large-scale conferences and/or or events;
- Strategic and practical knowledge of successful digital event marketing practices;
- A strong interest in government, business and the not-for-profit sector, their interaction, and the value of cross-sector learning;
- Excellent research and analytical skills;
- Ability to work to strict deadlines under pressure and to run a number of different events simultaneously;
- Excellent interpersonal, verbal and written communication skills;
- Ability to liaise with delegates and senior speakers over phone, email and in-person;
- Ability to work autonomously and as part of a team;
- Desire to get involved in wider WIG projects and activities;
- Willingness to work some additional hours, including attending early morning and evening events, and travel to events outside London.
Values and Behaviours
- Embodiment of WIG Values internally and externally – Creative, Open-minded, Trusted;
- Flexibility – need for an ‘all hands to the pump’ attitude when the organisation is particularly busy.
You will have the opportunity for personal development. WIG invests in the training of its staff, and all are expected to show commitment to personal learning and professional development.
Terms of Employment, Employee Benefits and Application Process
The position is available on a permanent, full-time basis and is based at our refurbished office near St James’s Park from September 2020. We offer a flexible working space, with an environment designed for various types of work. We anticipate a blend of home and office working in the first instance.
A salary of between £30,000 to £34,000 (dependent on skills and experience) will be payable. A suite of benefits is available to WIG employees, including an interest-free annual season ticket loan, 5% pension contribution, a BUPA ‘Classic’ health check every two years, employee support programme and complimentary fresh fruit & vegetables in the office.
Holiday entitlement for full-time employees is 25 working days per year. Staff who have completed two years’ service are entitled to 27 working days per year.
In addition to the above entitlement, staff receive extra leave over Christmas when the office is closed.
WIG is keen to ensure that we appoint someone with the right skills, experience and commitment and is always willing to consider flexible working arrangements for the right candidate.
- Please apply with a CV, Equalities Monitoring Form (downloadable below) and cover letter (maximum 500 words), setting out your motivations for applying and how you meet the criteria by email to Patrick Reihill, Head of Talent at The Whitehall & Industry Group – [email protected].
- If you have any questions about this opportunity, or would value a confidential discussion, please contact Patrick Reihill, Head of Talent, The Whitehall & Industry Group on 020 7222 1166 or [email protected].
- The deadline for applications is midday, Monday 17 August 2020.
- First round virtual interviews will be held week commencing Monday 24 August 2020.
- Second round virtual interviews will be held week commencing Monday 31 August 2020.