The Future of Work: Dr Nicola Millard, Head of Customer Insights & Futures, BT

Join us to hear from Dr Nicola Millard discuss trends shaping the future work of work. As digital technologies untether us from our desks, is it time to completely rethink the fabric of the ways that we work? If we can work anywhere, what are offices for? Is the biggest problem of the future disconnection, not connection? Are robots going to take all our jobs? 

Dr Nicola Millard is Head of Customer Insight & Futures in BT's Global Innovation Team. Despite working for a technology company, Nicola isn't actually a technologist and combines psychology with futurology to try and anticipate what might be lying around the corner for both customers and organisations.