Susan Acland-Hood, Chief Executive, HM Courts & Tribunals Service

Join us to hear from Susan Acland-Hood, Chief Executive, HM Courts & Tribunals Service who will be discussing - Making the justice system more effective and efficient for all.

Susan will be outlining HMCTS’s once-in-a-generation £1billion, six-year programme to transform its services, making the administration of justice more efficient and effective for users. She will also give an overview of the digital services being pioneered to maximise access to justice, setting out how HMCTS is building components that will fit together across jurisdictions and create an environment that encourages similar developments around us within other key areas of the justice system


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  • About the speaker

    Susan Acland-Hood joined HMCTS as Chief Executive in November 2016. She is responsible for the day-to-day operations and management of the courts and tribunals in England and Wales (and reserved tribunals in Scotland and Northern Ireland). She is also responsible for the £1bn reform programme which will upgrade the best justice system in the world using modern technology and ways of working.

    Susan was previously the Director of Enterprise and Growth at HM Treasury where she was responsible for policies on productivity, growth, business, infrastructure, exports, competition and markets, and for energy and transport spending. Before that, she spent two years as Director of Education Funding at the Department for Education, overseeing the comprehensive reform of the capital programme. Susan has also worked extensively on home affairs and justice policy, both at Number 10 and in the Home Office. She has also had senior roles in the London Borough of Tower Hamlets, and in the Social Exclusion Unit.

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