View from the Board - Dame Deirdre Hutton, Chair, Civil Aviation Authority

Board leadership in a crisis

Board leadership is under ever more scrutiny, as both private and public sector organisations face greater public interest following the financial crisis and rise of social media. Such scrutiny is never more acute than during a crisis.

The recent repatriation of consumers following the administration of Monarch Airlines shone an unprecedented light on the Civil Aviation Authority. Dame Deirdre Hutton, Chair of the CAA, will reflect on her role and interaction with executive leadership during the repatriation programme, as well as the broader role of the Board in a crisis.

Every crisis situation is different, but there are often universal learnings. Dame Deirdre will outline what the CAA has learnt from the experience, and how many of these are relevant to all organisations.


Unfortunately this event is now closed for booking.

  • About the speaker

    Dame Deirdre Hutton, DBE became Chair of the Civil Aviation Authority on 1 August 2009 having previously been Chair of the Food Standards Agency until July 2009. She has served on a number of public bodies and has considerable experience of corporate governance, risk-based regulation and consumer policy. She sits as a Non-Executive on the board of Thames Water Utilities Ltd, is Pro-Chancellor of Cranfield University and is Honorary Vice President of the Trading Standards Institute.

    She served on the Board of HM Treasury from 2008-2013, was the Vice-Chair of the European Food Safety Authority Management Board until 2008 and was Deputy Chair of the Financial Services Authority until December 2007. For five years, until 2005, she was Chair of the National Consumer Council, having formerly chaired the Scottish Consumer Council. Prior to her appointment at the Food Standards Agency, she was a member of the Better Regulation Task Force. She has held a number of positions on bodies dealing with food issues, including Chair of the Foresight Panel on the Food Chain and Crops for Industry, Chair of the Food Chain Centre, and membership of the Policy Commission on the Future of Farming and Food (the Curry Commission). In April 2010 she was awarded a Fellowship of City and Guilds.

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