Webinar: Data Driven Approaches to Employee Well-Being

Please apply now to secure your spot for this live briefing. Sign up as usual using your WIG account, an invitation to register on the webinar platform confirming your place will be sent out a week ahead of the session. WIG members are guaranteed a place by applying to attend.  

The current crisis is taking a huge toll on employee well-being and productivity. In times of organizational disruption, government depts look to their HR leaders for guidance and reassurance. This is especially the case, now, given the drastic changes associated with COVID-19 and the related economic crisis.

Join speakers from the Department for Work & Pensions and Royal Mail to find out how they are using real-time employee feedback and insight to help staff thrive during this difficult time. In this session you will hear:

  • How the DWP and Royal Mail went about collecting data in a real-world environment
  • What the key findings from the data were
  • How those findings could be used to make tangible changes
  • Sally Shields

    Head of People Insight

    Department for Work and Pensions
  • Sophia Nacef

    Employee Experience Manager

    Royal Mail

    Sophia has worked in transformation programmes within some of the UK biggest employers, enjoying the challenges and exploring new solutions. She emphasises that listening and involving stakeholders is at the heart of successful change. Sophia is responsible for the group wide annual engagement survey cycle for c.140,000 employees. She uses data analytics and insights to better understand employees’ experience to inform business decisions. Sophia led a wide range of people solutions including an onboarding programme and introducing a peer to peer recognition scheme. A true believer of diversity and inclusion, she drove the agenda further by initiating to test new digital product accessibility for customers with visual impairments. Sophia grew up in France and outside work, she is dedicating her time to her 3 children, exploring the new worlds of Roblox and adventurous outings. Linked in

  • Gemma Webb

    Head of Employee Experience

    Royal Mail

    Gemma has been leading culture change and employee engagement within organisations for over 16 years. She has worked cross sector in some of the world largest brands, including Virgin, RBS, Telefonica and Royal Mail, enjoying the challenge such large populations bring. She has successfully developed and delivered strategies to drive inclusive cultures across the HR spectrum from board level talent development programmes, values and behaviour design and embedding, innovative resourcing & on boarding activity and  peer to peer recognition schemes.


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