The SUSA programme helped me to become mindful of my default modes of working and thinking, and in turn enabled me to use that learning by developing a more effective way to interact with others and make decisions. Working alongside people from a variety of backgrounds offered a collaborative space in which to discuss problems and draw from others’ experience, which I found particularly helpful.

The thing I found most interesting was that the programme did not present a single way of working as ‘the answer’. Instead, through coaching, theory and much inquiry, it offered innumerable ways of exploring challenges in a different way. I came away not only with a set of practical tools and models of effective working, but with a clear understanding of how to achieve my strategic goals.