Event summaries, slides and recordings

WIG Webinar | Leading Through Change - Reflections on Organisational Transformation and Inclusivity

Author WIG Date 29 Jan 2024

A Recording of the WIG Webinar | Leading Through Change - Reflections on Organisational Transformation and Inclusivity


Collaborative leadership and organisational development

The most successful leaders know how to adapt to challenging situations, provide clarity in times of hardship, and build confidence amongst key stakeholders both internal and external. Given the backdrop of economic uncertainty, the rise of AI, and with a General Election on the horizon, there is an increased focus on senior leaders to navigate this complex landscape.

Watch now for your opportunity to:

  • Discuss different approaches to leading through organisational change, and the challenges and opportunities these pose for senior leaders
  • Hear Jen’s insights on the value of inclusive leadership for developing culture and boosting morale within an organisation

To access this resource you must be a WIG member and logged in to our website. 

You can register or log-in here

Speaker at the Event

Jen joined NatWest Group in August 2020 and is the Chief People and Transformation Officer with a broad set of responsibilities covering HR, group wide transformation, customer journeys, supply chain and property.

Jen is also co-Executive Sponsor for ‘Rainbow’, the Group’s LGBTQ+ employee led network and Sponsor for the Wellbeing agenda.

Prior to joining NatWest Group, Jen spent 15 years at Lloyds Banking Group. Appointed to the Group Executive Committee in 2017, she was Group Director, People and Productivity. Prior to that, she was the Group Organisation Design and Cost Management Director, Group Customer Services Director and MD, Business Banking serving over a million small business customers. Before working in financial services, Jen worked in both the engineering and airlines sectors.

Jen is a non-executive director on the board of Morgan Sindall Plc, a FTSE250 construction, housing, infrastructure and regeneration business where she also chairs their RemCo. Jen is also a non-executive director on the board of HM Revenue and Customs and chairs their Customer Experience Committee. She has previously sat on the boards of City, University of London where she also chaired their RemCo, Lloyds Bank Corporate Markets and Kent Community NHS Foundation Trust. She is a fellow of the CIPD and co-founder of Stratos.

Jen graduated from Oxford University and has three children.