Driving Efficiency through Digital Transformation with JP Marks, Permanent Secretary and Chief Executive, HM Revenue and Customs
An exclusive virtual briefing with new Permanent Secretary and Chief Executive, HMRC, JP Marks, where we’ll discuss the department's key priorities, aligning with the spending review and budgeting for the future, automation and efficiency.
The UK tax landscape is evolving and HM Revenue and Customs (HMRC) are playing a pivotal role driving innovation through digital transformation. Join us for an exclusive virtual briefing with new Permanent Secretary and Chief Executive of HM Revenue and Customs, JP Marks to discuss how HMRC is aligning its strategy with the latest spending review and budgeting for the future, with a strong emphasis on automation and digital efficiency.
By attending this webinar you will:
- Understand HMRC’s strategic priorities under JP Marks’ leadership and how they align with government spending and budgeting frameworks
- Gain insight into the challenges and opportunities in the UK tax system and how HMRC is adapting to meet them
- Learn about the role of technology and data in enhancing compliance and operational efficiency with customer service excellence in a digitally enabled environment
Speaker
John-Paul (JP) Marks became First Permanent Secretary and Chief Executive of HMRC on 6 April 2025.
Prior to this, he was Permanent Secretary to the Scottish Government from January 2022, where he was responsible for the development, implementation and communication of government policies; and Principal Accountable Officer, leading the Civil Service in the Scottish Government.
JP Marks was appointed Director General, Work and Health Services at the Department for Work and Pensions (DWP) in April 2019. Before this, he was a Director General for Operations on temporary promotion from March 2018.
Previous roles in the Civil Service include:
- Operations Director and Area Director for South of England
- Strategic Design and Planning Director in the Universal Credit Programme
- Principal Private Secretary to the Secretary of State for Work and Pensions
- Head of Corporate Relations and International Policy at the UK Pensions Regulator
- Speechwriter to the Chief Secretary to the Treasury
- Policy Advisor, Assets, Savings and Wealth, HM Treasury
Roles outside the Civil Service include:
- Trustee, Royal National Lifeboat Institution (RNLI) Fund
- Trustee, St Giles Trust and Trustee, Treloar Trust
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Event places are non-transferable, but colleagues are welcome to register via our website or email us at [email protected].
