Website help page

Need some help?

We've recently upgraded our website so there may be some new or updated features.

As a result of the recent upgrade to our website, there are several new features to enhance your experience, and changes to the way we've structured pages and information. If you cannot find what you're looking for, you can use keywords to search for it, via the search link at the top of this page.

If you need help or have questions about our events, leadership programmes and talent services or have a general membership enquiry, please use the contact us page to get in touch with the right team.

Otherwise please see our FAQs below. If you cannot find the answer you're looking for, you can contact the Marketing and Data team directly using the form at the bottom of this page.

FAQs

Unfortunately, your old password will no longer work when you try to login. As part of our website upgrade, for security reasons you'll need to set a new password for your account.  You can reset your password by going to the login page and clicking on the forgotten password link. You'll be sent an email with instructions on how to reset it.

The way in which you can book someone else onto an event has changed. Any previous relationships have been deleted and you will have to set this up again.

When you make a booking, the first question is as follows:

Event booking question Are yoy booking for yourself, with three options. 1. Yourself 2. Other Person 3. Yourself and other person

Choose Other Person(s) and follow the instructions. You'll only need to do this once - the system will remember the details for the next time.

The ability to register other people onto an event is restricted to members who are signed in and only to people, from the same membership organisation (as determined by email suffix).

If you think that you should be able to book someone else onto an event, please get in contact with the Marketing and Data team using the form below.

Contact us

Help with the website

The details you share will be held securely by WIG and we promise never to share your data with another organisation or third party for their marketing purposes. You can read more about how WIG will store and process your data in our privacy policy below, and you can get in touch with us at any time by emailing [email protected]