Whitehall & Industry Group Terms and Conditions and Privacy Policy

  • Terms & Conditions

    Thank you for using www.wig.co.uk.

    By using or accessing www.wig.co.uk (the/this “website”), you agree to be subject and legally bound by the following terms and conditions of use.

    Who we are

    This website is operated by The Whitehall & Industry Group (“WIG”, “we”, “us”, “our”). Our details are set out at the end of these terms and conditions of use, or please read the “About Us” section of the website.

    Copyright and intellectual property

    All intellectual property rights (including without limitation copyright, trade marks and database rights) in the website and its contents (including WIG's name and logo), are owned by or licensed to WIG.

    Unless otherwise stated:

    • You may download or print extracts from the website for either your own personal and non-commercial use, or that of your workplace colleagues.
    • You may save content to a disk or other storage medium, or make a printed copy of any content provided that:
      • You do not distribute or publish any part of the website outside of your workplace without our prior written permission, and
      • You acknowledge clearly and prominently in an appropriate way the source of any information you so save, copy or distribute by reference to WIG.
    • Any such copies saved to disk, or to any other storage medium, may only be used for subsequent viewing purposes or to print extracts for personal and non-commercial use.
    • Without the prior written permission of WIG no part of this website may be reproduced or transmitted to or stored in any other website, nor may any of its pages or part of it be disseminated, modified, transmitted, distributed, broadcast or published in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service.
    • Except as provided above, you may not copy, use or reproduce any content of the website (including without limitation text, graphics, trade marks, logos, designs, images or photographs) for any purpose without the prior written permission of WIG.
    • You may not alter the website in any way or do anything that might or will damage or disrupt the good working order of the website.


    The contents of this website are only for general information purposes.

    Whilst we aim to provide accurate information on the website, WIG does not guarantee the accuracy, reliability, completeness, or usefulness of, or otherwise adopt or endorse, any information or services provided by the website. Neither can we guarantee that any information or services are still current or applicable. Neither WIG nor any of its trustees, officials, members of staff or any other authorised person shall be liable to you or any third party for loss or injury arising out of the information on this website, or any actions taken or not taken in response to any information on this website, or your or any other person’s use of (or inability to use) this website, or any reliance by you or any other person on the information on the website.

    Certain links on the website lead to resources or other websites located on servers maintained by third parties over whom WIG has no control. WIG accepts no responsibility or liability for any of the material contained on those servers or other websites.

    WIG does not guarantee or warrant that this website will be available, uninterrupted or error-free, or that the website or its contents or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer and computer system or mobile device (as applicable) is suitable to use, and compatible with, the website. It is your responsibility to ensure that your computer system or mobile device (including, but not limited to, your hardware, software and data) is not damaged by your use of the website.

    If a fault occurs, please report the fault by:

    • emailing us at [email protected];
    • writing to us at 80 Petty France, London SW1H 9EX;
    • telephoning us on: 020 7222 1166,or
    • faxing us on 020 7222 1167.

    WIG is not responsible or liable for:

    • unauthorised access to, or alteration of, users' material or data;
    • any material or data sent, using the services of this website, by any third party;
    • any direct or indirect cost, damage or expense of any nature whatsoever arising out of the use of information or services provided by this website;
    • any information placed on the website by any other party, or any use of the website's services by any other party, which is threatening, defamatory, obscene, offensive or illegal.

    The limitations and exclusions above (and elsewhere in these terms and conditions of use) shall apply fully to the extent permitted by law. If WIG is held liable in any way notwithstanding the above limitations and exclusions, to the extent permitted by law WIG’s total liability shall be limited to £100.

    Posting/uploading material

    Where the website allows users (such as you) to post or upload content to the website, such posting will be subject to the following basic conditions as well as separate ‘house rules’, which will set out conditions about content standards:

    • all posted/uploaded content will not be covered by the Chatham House Rule of confidentiality; all such content will be considered non-confidential and non-proprietary and be directly and publicly attributed to the user;
    • you will retain all of your ownership rights in the content, but grant us and other users of the website a non-exclusive licence to use, store and copy that content and to distribute and make it available to third parties;
    • we will not be responsible, or liable to any third party, for the content or accuracy of any content posted/uploaded by you or any other user of the website;
    • we will have the right to remove any material you or other users post on/upload to our website if, in our opinion, the material does not comply with the relevant content standards;
    • the views expressed by users on our website do not represent our views or values.

    Whilst we welcome all visitors to the website, we cannot guarantee that the website is appropriate or available for use in any territory. Those who visit the website from outside the UK are responsible for complying with all applicable laws. If use of the website breaches any law in your jurisdiction(s), you may not use the website and you must exit immediately.

    Event & Programmes

    Through the website users are able to book events or programmes (some of them available only to WIG members).

    The fee payable for the events programmes that you order is as set out on the website and the same may be amended by us at any time.

    Payments & cancellations

    Full payment or a valid purchase order must be received before the start of the event for your order to be accepted (so that you can attend the event). The full fee must either be paid within 30 days of an invoice being issued or, if the booking is made within the 30 days prior to the start of the event, full payment or a valid purchase order must be received before the event starting date.

    Once we receive payment, we will confirm our acceptance of your order by sending an email to the email address you have provided in your order form (“Acceptance Confirmation”). Please check the details correspond to your order and contact us straight away if you believe they do not.

    For a refund, cancellations must be confirmed in writing (email to [email protected] is acceptable, please include “Right to Cancel” in the subject line) no later than 21 days prior to the event starting date. No refunds apply to cancellations made in the 20 days prior to the event.

    A substitute delegate can attend in the place of the registered delegate, if WIG is notified in writing in advance (including using the above email address). There is no fee to substitute a delegate.

    Please note that you will be liable to pay the full fee in respect of any order which you have not cancelled following the above procedure where you (or any substitute delegate you have duly appointed) cannot attend the event, for whatever reason.

    Event/Programme availability

    We reserve the right to cancel any of the events or programmes offered through the website, and any payments made by you will be refunded to you. We will notify you of such cancellation and refund by email as soon as reasonably possible. The refund will take place as soon as possible and in any event within 30 days of the later of the date of cancellation of the event and the date on which you provide us with your bank account details for the purpose of making the refund.

    Accounts for booking events

    To apply to attend an event or programme through the website, you will first need to create an account. Once created, keep a note of your new login details so you can apply for future events.

    You must treat your chosen password and any other piece of information you provide as part of our security procedures as confidential. You must not disclose them to any third party.

    We have the right to disable any account or password, (whether chosen by you or allocated by us), at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions of use.

    If you know or suspect that anyone other than you knows your password, you must promptly notify us at [email protected].

    Access to parts of the website is restricted to authorised persons.  If you believe you have been granted access to any document or file by mistake, please leave the restricted section immediately and contact us by email at [email protected] as soon as possible.

    Delegate lists

    Please note that by applying for a WIG event, you agree (in the case of your application being accepted) to have your name, job title and organisation included on the event delegate list. This list is shared with the hosts for security purposes and a printed version is made available to attendees on the day.
    Networking is a central part of WIG events and delegate lists facilitate the networking experience. If you do not wish to appear on the delegate list, please email [email protected] to opt out.


    You agree that WIG may stop your use of the website if WIG believes for any reason that you have violated or acted inconsistently with these terms and conditions of use.


    You agree to indemnify WIG for any claim by, or damage, to any third party arising out of your use of the information or services provided by the website. You must tell WIG immediately if anyone makes or threatens to make any claim or issue legal proceedings against you relating to your use of the website and you will, at WIG's request, immediately stop the act or acts complained of. If WIG asks you to, you must confirm the details of the claim(s) in writing.

    Variation of these terms and conditions

    WIG may modify or replace these terms and conditions of use at any time without prior notice to you, such modifications becoming effective immediately upon either posting of the modified terms and conditions of use on the website or notification of them to you. By continuing to use the website following any such modification you will be deemed to accept such modification. Therefore, please visit this page regularly to review these terms and conditions.

    Law and Jurisdiction

    These terms and conditions of use are governed by English law and you agree to submit to the exclusive jurisdiction of the English Courts.

    Questions and comments

    If you have any questions or comments about these terms and conditions of use, please contact [email protected]

    Data Protection

    We take protection of your personal information very seriously. Please see our Privacy Policy below.

    These terms and conditions of use were last updated in May 2018.


    The Whitehall & Industry Group

    Registered office: 80 Petty France, London SW1H 9EX.
    Registered Charity Number: 1061584.
    A charitable company limited by guarantee.
    Registered in England Number: 3340252.

  • Privacy Policy

    Thank you for using www.wig.co.uk (the/this “website”).

    The Whitehall & Industry Group (“WIG”, “we”, “us”, “our”) takes your privacy very seriously and we are committed to protecting your personal information.  This Policy explains how we collect and use the information you give us. For more information about us, please read the “About Us” section of our website or see the end of this Policy. If you have any requests concerning your personal information or any queries with regard to this Policy, please contact us at [email protected].

    Consent and ways of collection

    We collect information about individuals in a number of ways. 

    • Visitors to the website who provide their details by completing the online registration form, a job application form, the contact us form; 
    • Individuals who contact us via email with enquiries about WIG or our activities, either via the website or otherwise;
    • If you are part of a member organisation, your employer may share your details - name, job title and email address - with us as a recommended contact for particular WIG services and member opportunities.   

    By providing us with your personal information, you consent to the collection and use of such information in accordance with this Policy.

    Kinds of information collected

    The personal information that we collect from you may include, but is not limited to, the following information about you:

    • name;
    • job title;
    • organisation;
    • email address;
    • address, postcode;
    • phone number.

    In addition to the above, we collect information automatically about your visit to our website and the way you use it, so that we can improve the website and services we offer. Please see our Cookies Section below for more details.

    Use of personal information

    We will use personal information collected via this website in a number of ways, including for the purposes of:

    • Verifying if you are eligible to access our member-only services
    • Providing you with information about services
    • Providing and personalising our services
    • Providing you with information you have requested
    • Helping you to use the website
    • Dealing with your enquiries and requests
    • Administering accounts relating to our suppliers or customers
    • Administering and maintaining organisational and membership records
    • Providing or administering activities relating to our services or the services offered on the website, such as the reservation or booking services for our events or leadership programmes
    • Processing job applications
    • Emailing you about the website, for example about improvements, developments or changes to our terms and conditions of use or this Policy.

    Data Capture Information

    We will send you information according to the preferences you submitted via our data capture online form at account creation. If you would like to change these preferences at any point, please email us at [email protected] Alternatively you can also write to us at Marketing Team, 80 Petty France, London, SW1H 9EX  or you can amend your preferences at: www.wig.co.uk/my-wig-home.html.


    Please note that your information may be used to send you details of those products or services we offer that we think might be of interest to you, including our events and programmes. This will be in accordance with the preferences that you indicated when you completed the order data capture online form at account creation. You can change these preferences at any time by logging into your website account: https://www.wig.co.uk/login.html. Your username will always be the email address that you have registered with (usually your work email address). If you don't remember your password, you can reset it here: https://www.wig.co.uk/login/forgotten-password.html

    If at any point you would like to opt-out of receiving marketing communications from us, use the Unsubscribe button at the bottom of emails or email us at [email protected]. If you would like to change the channels (such as email or post) that we use to contact you, please contact the Marketing team at [email protected]. You can also write to the Marketing Team at 80 Petty France, London, SW1H 9EX or you can amend your preferences at: www.wig.co.uk/my-wig-home.html.

    Protection of personal information

    We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.

    We shall take all reasonable steps to protect your information. However, despite all of our precautions, we can never guarantee 100% security, particularly where the data has been shared with other organisations, and no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us and you must understand that you do so at your own risk.

    Vacancy Applications

    We shall only collect and process personal data that we consider necessary for managing each application.  In normal course, we do not collect or process sensitive personal data. Where prospective host or employer organisations require us to collect or process additional personal data, including sensitive personal data, it is their responsibility, not ours, to do so, in direct contact with you, and in compliance with their obligations under the Data Protection Act.

    We shall share personal data with prospective employers only with your prior consent. By providing your information to us through a job application, you are implicitly providing consent for your information to be passed on to the hiring organisation for the respective position you have applied for. We shall only contract the management of our IT systems and allow access to personal data held in these systems to suppliers and administrators whom we trust and have obliged in writing to comply with our data protection standards and the terms of this Policy. 

    We may use the information we collect from you to provide you with news of future opportunities which we believe may be of interest to you.  

    Disclosure of information

    We may use selected agents and contractors to process your information on our behalf, such as software providers to host the website. Such third parties will be authorised to see and use your information but only to fulfil their contractual obligations to us and will not be permitted to use it for any other purpose.

    We will not disclose or hand over your personal information to any other third party in any other case without your consent except where:

    • obliged to disclose the information by law; or
    • the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation.

    Other websites

    Our website may contain links to other websites that are outside our control and are not covered by this Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

    Subject access requests

    You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at 80 Petty France, London, SW1H 9EX.

    Internet-based transfers

    Given that the Internet is a global environment, using it to collect and process personal data may involve the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation and this Policy. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

    Use of cookies

    A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.  Find out more about cookies on www.allaboutcookies.org.  

    We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

    Below is a list of cookies our website uses.

    Site Cookies:







    ID generated by Servlet container like Tomcat or Jetty and used for session management in J2EE web application for http protocol

    Random number and text


    Strictly necessary


    Cookie set by Adobe ColdFusion applications. Used in conjunction with CFTOKEN this cookie helps to uniquely identify a client device (browser) to enable the site to maintain user session variables. How those are used are specific to the site. CFID contains a sequential number to identify the client.

    Random number and text

    30 years

    Strictly necessary


    Cookie set by Adobe ColdFusion applications. Used in conjunction with CFID this cookie helps to uniquely identify a client device (browser) to enable the site to maintain user session variables. How those are used are specific to the site. CFTOKEN contains a random number to identify the client.


    30 years

    Strictly necessary








    This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

    Random number and text

    2 years



    This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

    Random number and text

    10 minutes



    This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

    Random number and text

    1 day









    According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

    Random number and text

    5 years

    Strictly necessary


    Most browsers will allow you to turn off cookies.  If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org.  Please note however that turning off cookies will restrict your use of our website.

    Google Analytics

    Google Analytics are used widely by websites to collect information about how website visitors use a site. We will use Google Analytics cookies to collect information about how users use the website and to improve the website.

    Google Analytics collect information in an anonymous form and will not allow us to identify you or collect any personal information about you.

    Google Analytics do not track your internet activity after leaving the website.

    Social media cookies

    The website contains buttons and content from social media sites such as Facebook, Twitter and YouTube, so that you can easily share content from our website with your social media networks. If you use these features, these social media sites may use their own cookies. Information on how these are used can be found on their respective websites.

    Website cookie acceptance

    We will use a cookie to record if users have accepted the use of cookies on this website.

    This cookie will be stored on your device/computer if you have consented to our use of cookies by indicating your consent to the pop-up message on the website.

    Internet browsers

    Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.

    If you would rather we did not place cookies on your computer, please be aware that this may negatively impact your ability to use and view content on the website.

    By continuing to use the website, you are agreeing to the use of cookies as detailed above.


    If your personal details change, please help us to keep your information up to date by notifying us at the email address at the beginning of this Policy.

    We may revise or update this Policy from time to time to reflect changes in our activities or for other purposes.  If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.  Please revisit this Policy each time you consider giving personal information.

    This Policy was last updated in May 2018.


    The Whitehall & Industry Group

    Registered office: 80 Petty France, London SW1H 9EX.
    Registered Charity Number: 1061584.
    A charitable company limited by guarantee.
    Registered in England Number: 3340252.